Complaints relating to at least the following shall be subject to being processed through a grievance mechanism:
failure to provide complete, current, and understandable information concerning diagnosis, treatment, or prognosis;
failure to provide the name and specialty, if any, of the physician responsible for coordination of care;
failure to provide, upon request, information bearing on the individual case with respect to any relationship of the facility to other health services facilities, medical groups, or other similar entities;
failure to provide requested information, prior to or at the time of admission and during the period spent in the facility, relating to charges for care;
failure to inform of, or to offer an opportunity to refuse to participate in, experimental research;
requiring the performance of services not included for therapeutic purposes in the plan of care;
restriction of the rights to meet with representatives and to participate in commercial, religious, and community activities;
restriction of the right to retain and use personal clothing and possessions, to the extent that space permits; and
failure to respond to questions concerning billing practices, the amount of a specific bill, and the like.
MS s 144.691
May 12, 1997
Official Publication of the State of Minnesota
Revisor of Statutes